Privacy Policy

This privacy policy describes how Acacia HR Solutions collects, uses, and protects the information you provide when you use our online platform. We are committed to protecting your privacy and handling your data responsibly in accordance with applicable data protection laws, including the principles of the General Data Protection Regulation (GDPR) and Australian privacy laws.

Information We Collect

We collect personal information that you voluntarily provide to us when you use our site, such as when you fill out forms, register for services, request information, or communicate with us. This information may include your name, contact details (like address), and any other information you choose to provide relevant to the services you are interested in, such as details related to your professional background for training or consulting services.

We also automatically collect certain information when you visit our site. This may include data about your device, browser type, IP address, pages visited, time spent on pages, and other usage statistics. This type of data helps us understand how our service is used and improve the online experience.

How We Use Information

We use the information we collect for various purposes, including:

To provide and maintain our services.
To process your requests and provide you with the information or services you have requested.
To communicate with you, respond to your inquiries, and provide customer support.
To send you updates, newsletters, and marketing communications, where you have consented to receive them or where we have a legitimate interest to do so.
To improve our site and services, understand user preferences, and analyze trends.
To ensure the security and integrity of our online platform.
To comply with legal obligations and enforce our terms and conditions.

Legal Basis for Processing

We process your personal information based on several legal grounds:

Your consent: Where you have given us clear consent to process your personal data for a specific purpose.
Performance of a contract: Where the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate interests: Where the processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests.
Legal obligation: Where the processing is necessary for compliance with a legal obligation that applies to us.

Sharing Your Information

We may share your information with trusted third parties who perform services on our behalf, such as IT service providers, hosting providers, payment processors, and marketing service providers. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

We may also disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period will vary depending on the type of information and the purpose for which it was collected.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your personal information in certain circumstances.
Request restriction of processing of your personal information.
Object to the processing of your personal information.
Request data portability.
Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our site may contain links to third-party websites. This privacy policy does not apply to the practices of those third parties. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our online platform is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without appropriate consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the beginning of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

For inquiries regarding this privacy policy or your personal data, please contact us by mail at the following address:

Acacia HR Solutions
201 Kent Street, Suite 10, Level 5
Sydney, New South Wales 2000
Australia